Quiz 2025 SAP High Hit-Rate C-C4HCX-2405: SAP Certified Associate - Solution Architect - Customer Experience Test Questions

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SAP C-C4HCX-2405 Exam Syllabus Topics:

Topic	Details
Topic 1	SAP Marketing Cloud and Emarsys: This section of the exam covers SAP's marketing automation and customer engagement solutions. It emphasizes understanding how to create personalized marketing campaigns and analyze customer behavior. A skill to be measured is developing targeted marketing strategies using SAP tools.
Topic 2	SAP Integration Suite: This section of the exam measures the skills of SAP Integration Specialists and covers the SAP Integration Suite, which facilitates seamless integration between various systems and applications. It emphasizes understanding integration patterns and tools within the SAP ecosystem. A skill to be measured is implementing efficient integration solutions across platforms.
Topic 3	SAP Sales and Service Cloud: This section of the exam measures the skills of SAP Consultants and covers SAP's cloud-based solutions for sales and customer service. It focuses on understanding how these tools enhance customer relationships and sales processes. One skill to be measured is configuring sales and service processes effectively.
Topic 4	SAP Extension Suite: This section of the exam measures the skills of SAP Solution Architects and covers the SAP Extension Suite, which enables the creation of custom applications and extensions. It focuses on understanding how to extend SAP solutions to meet specific business needs. One skill to be measured is designing scalable extensions for SAP systems.
Topic 5	SAP Customer Data Cloud: This section of the exam measures the skills of SAP Consultants and covers SAP's solution for managing customer data and consent. It emphasizes understanding data protection regulations and customer identity management. A skill to be measured is implementing secure customer data management practices.
Topic 6	The Intelligent Enterprise: This section of the exam measures the skills of SAP Consultants and their vision for the Intelligent Enterprise. It focuses on understanding how various SAP solutions work together to create an integrated, intelligent business ecosystem. One skill to be measured is aligning technology solutions with business strategies effectively.

SAP Certified Associate - Solution Architect - Customer Experience Sample Questions (Q51-Q56):

NEW QUESTION # 51
When setting up profile views in SAP Customer Data Platform, why might an organization choose to maintain both the Unified Customer Profile and Contextual Profile views?
Note: There are 2 correct answers to this question.

A. To reduce storage and operational costs by duplicating key customer data in both views.
B. To support both high-confidence and low-confidence data use cases within different business applications.
C. To enhance the profile's visual appeal for end users.
D. To maintain different views using weaker and stronger identifiers respectively.

Answer: B,D

NEW QUESTION # 52
On which of the following runtimes/environments can you use serverless functions and microservices?

A. SAP BTP, ABAP environment
B. SAP BTP, Neo environment
C. SAP BTP, Kyma runtime
D. SAP BTP, Cloud Foundry runtime

Answer: B

NEW QUESTION # 53
As a field sales representative in the consumer products industry, you want to plan and execute your regular customer visits.Which of the following features can help you to manage these tasks more efficiently?Note: There are 2 correct Answers to this question.

A. SAP Predictive Analytics
B. Quote management
C. Routes
D. Perfect store

Answer: C,D

NEW QUESTION # 54
What are some of the Generative Al features available in SAP Sales Cloud Version 2? Note: There are 3 correct answers to this question.

A. Email Draft Recommender
B. Lead Booster
C. Lead Scoring
D. Call Lists Generator
E. Account Synopsis

Answer: A,D,E

Explanation:
Generative AI Features in SAP Sales Cloud Version 2:SAP Sales Cloud leverages generative AI to enhance sales productivity and insights.
Key Features:
* Call Lists Generator (A):Automates the creation of prioritized call lists based on customer data and interactions.
* Email Draft Recommender (D):Provides AI-suggested email drafts tailored to customer profiles and contexts.
* Account Synopsis (E):Summarizes account information and activity, enabling sales teams to focus on high-impact tasks.
Why Other Options Are Incorrect:
* Lead Scoring (B):Part of predictive analytics, not a generative AI feature.
* Lead Booster (C):Refers to lead generation tools, not generative AI capabilities.
References:
* SAP Sales Cloud Documentation: Generative AI Features Overview.

NEW QUESTION # 55
Which of the following objects are typically exchanged with the SAP back end in an SAP Sales Cloud integrated scenario?
Note: There are 3 correct answers to this question.

A. Marketing campaigns
B. Sales/services transactions
C. Stock movements
D. Customer master data
E. Product (material) master data

Answer: B,D,E

Explanation:
Integration Objects in SAP Sales Cloud:The integration of SAP Sales Cloud with backend systems facilitates seamless data exchange for core business operations.
Typical Integration Objects:
* Product Master Data (A):Enables sales teams to access up-to-date product information.
* Sales/Services Transactions (C):Synchronizes transactional data like sales orders or service requests.
* Customer Master Data (D):Maintains consistency of customer information across systems.
Why Other Options Are Incorrect:
* Marketing Campaigns (B):Part of SAP Marketing Cloud, not Sales Cloud.
* Stock Movements (E):Managed within supply chain systems, not typically part of Sales Cloud integration.
References:
* SAP Integration Guide: SAP Sales Cloud.

NEW QUESTION # 56
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