We understand that occasionally a product or service may not meet your expectations or requirements, and we strive to ensure a seamless experience when requesting a refund or exchange. Our refund and return policy grant you a period of 3 days from the date of purchase to request a full refund.

To initiate the refund or exchange process, please contact our team via email at iicsf.contact@gmail.com or message us on WhatsApp at +91 80770 55535. Our team will verify your purchase details and provide you with the necessary instructions.

Upon confirmation of your refund or exchange request, please allow up to 5 working days for the refund to be processed.

Please be aware that refunds will be processed within a specified timeframe, and we monitor this process closely. Should we suspect any misuse of our refund policy, we reserve the right to deny refunds.

If you have not received your refund within the expected timeframe, please first check your bank account and then contact your bank, as there may be processing delays before a refund is officially posted. If you have completed these steps and still have not received your refund, please contact us for further assistance.

We encourage you to review our terms and conditions and privacy policy page for additional information on our policies and procedures. Our team is dedicated to ensuring your satisfaction with our products and services, and we appreciate your continued support.

(Note: Refunds or exchanges will not be provided for paid certification courses.)